Vehicle stayed in Reverse, though car indicated it was in D

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mkg489

New member
Joined
Mar 5, 2016
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1
Would like to know if anyone else has had an intermittent condition where the transmission does not actually switch from R to D, or D to R, even though the vehicle indicates so?

This has been chronic issue for me. I have reported two other instances to the dealer, and it is documented. Each time, I was told a software update would be installed.

Tonight however, it caused an accident. As I was leaving a parking spot (on an incline) I put the car in Drive, heard the Reverse 'beep' stop, applied the hill assist function, and pushed the accelerator. The car lunged backward and slammed into the car behind me.

I am taking this quite seriously. Instead of a car, it could have easily been a pedestrian behind me.

Can anyone advise--beyond the dealership-- where I should report this safety hazard at Toyota?
 
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