The charger wouldnt release from the charger port

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Toyota

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Mar 14, 2018
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Hi, Im new here. I hope you guys can help me out.

The charger for my Rav4 EV wouldnt release from the charging port. My car is plugged in at home, but the charger cable is stuck and wouldnt get out.

Any suggestions what should i do?
 
Toyota said:
Hi, Im new here. I hope you guys can help me out.

The charger for my Rav4 EV wouldnt release from the charging port. My car is plugged in at home, but the charger cable is stuck and wouldnt get out.

Any suggestions what should i do?
The only time I've heard of this happening is when the pins overheated and melted parts of the J1772 handle and charge port. You will have to wiggle it around to break it free and just pull hard. There is most likely damage to your charge port. There have been cases where this happened and the charging station manufacturer stepped up and replaced both the station and paid to repair the car. However, I would not expect that to be the normal outcome.
 
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