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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Sun May 03, 2015 2:36 am 
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Joined: Mon Aug 04, 2014 9:33 pm
Posts: 19
Location: Camarillo
Thanks for posting those docs. Those all said by the end of April a letter would be going out. So much for that. What I thought most interesting according to one of those five documents is that there are 6 unsold Rav4s - four at one dealer. They can't be sold - they have to be fixed first. The VINs are listed - all 3000 range 2014s. If you can crack the dealer code number system, you'll know where they are waiting.


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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Sun May 03, 2015 2:40 am 
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Joined: Mon Aug 04, 2014 9:33 pm
Posts: 19
Location: Camarillo
7512 is the document that has the 6 new ones not yet sold


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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Sun May 03, 2015 3:18 am 
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Joined: Mon May 27, 2013 10:02 pm
Posts: 139
Location: San Francisco, CA
It's easy enough to Google the dealer code numbers (hint - they're all here):

04308: Wondries Toyota
04389: Hanlees Toyota
09107: Toyota of Hollywood

That last one makes less sense than it might seem, since that's Toyota of Hollywood, FL. I suspect it's actually at Toyota of North Hollywood (04154).

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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Mon May 04, 2015 8:59 pm 
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Joined: Thu Dec 27, 2012 10:55 pm
Posts: 606
Got an official letter today from Toyota regarding the recall


http://www2.dth.net/rav4ev/recall/20150504safetyrecall.pdf

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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Mon May 04, 2015 10:23 pm 
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Joined: Thu Jan 17, 2013 5:27 am
Posts: 159
Got my recall notice today.


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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Tue May 05, 2015 1:57 am 
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Joined: Wed May 22, 2013 9:49 pm
Posts: 24
Location: Sacramento CA
Me, too, in today's mail. Will notify us "when the remedy is available."


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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Tue May 05, 2015 2:50 am 
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Joined: Mon Feb 24, 2014 8:51 pm
Posts: 616
Unless mine has an actual issue I will take it in at the two year mark next February.


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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Tue May 05, 2015 8:33 pm 
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Joined: Sat Sep 14, 2013 3:09 pm
Posts: 110
Location: New Jersey
My recall letter has just arrived here in New Jersey.

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 Post subject: Re: Anyone gotten service for the March 11 recall notice?
PostPosted: Fri May 08, 2015 5:44 am 
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Joined: Wed Sep 11, 2013 3:21 pm
Posts: 51
Location: Oakland, CA
I got the Toyota Rav4 EV recall notice on May 5, 2015. On May 7, 2015, I called the dealer for service to replace the electric vehicle traction motor assembly. The service representative said "This is F-12, right, and it is still in process. Are you having any problems? Do you hear any noises from the motor? You may hear noises from the engine first..." We discussed that the defective components were made by Tesla not Toyota. I told the rep that there are no advance warnings prior to the existence of the condition. (This is stated in the Safety Recall F01(F11) 2012-2014 Model year Toyota Rav4 EV Customer Frequently Asked Questions flyer published mid March 2014.) Re: EV Traction Motor Assembly The service rep said they can not fix the EV yet. He agreed to call me when a fix is available.

The recall letter I received states that these problems were documented by Toyota in 2014 and 2015. In our rav4ev forum these problems were reported before that. This is an example that shows the importance of formal and fully documented complaints. Toyota is not admitting that these problems occurred before 2014.

Has anyone complained to NHTSA that Toyota is taking too long to repair/replace the potentially fatal defects in the electric vehicle traction motor assembly? Do we need to complain to NHTSA about Tesla (since they made the ECU, the software and the hardware involved.)?

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 Post subject: Re: Recall for car going into neutral
PostPosted: Fri May 08, 2015 5:54 am 
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Joined: Wed Sep 11, 2013 3:21 pm
Posts: 51
Location: Oakland, CA
cwerdna wrote:


These posts are very helpful! I second the "Thank you!" for gathering the information for us.

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