Toyota Rav4 EV Forum
http://www.myrav4ev.com/forum/

Preferred Dealers for Repairs / Warranty
http://www.myrav4ev.com/forum/viewtopic.php?f=7&t=1938
Page 3 of 3

Author:  james [ Sat Jun 24, 2017 7:33 pm ]
Post subject:  Re: Preferred Dealers for Repairs / Warranty

Did you contact Hanlees in Davis? They replaced my motor back in April and didn't have a problem with the JdeMO. Service rep just asked me what it was and what it did. Didn't mentioned it again.

-----------------------------------------

Thanks - I'll keep Hanlees in Davis in mind for future service.

Author:  JenMoffet [ Wed Feb 21, 2018 9:14 pm ]
Post subject:  Re: Preferred Dealers for Repairs / Warranty

Happy with service from Toyota Walnut Creek. Just had my 12volt battery replaced after it inexplicably drained and disabled the car. Had the car towed by AAA to the dealership. They gave me an initial estimate of $480 to which we asked for a better deal, and they charged us $200.35. I think that's a good deal, however I am curious why they tried to get away with the initial estimate of $480. What are other people being charged for this?

Author:  fooljoe [ Fri Feb 23, 2018 10:58 pm ]
Post subject:  Re: Preferred Dealers for Repairs / Warranty

So my heater's broke and I brought it in to Cerritos Toyota. They said they can't do the repair because I have a JDeMo installed. Can anyone point me to a dealer in the area that knows how to work around a JDeMo, or do I have to have Tony's guys remove it first?

Also, they quoted me $870 for the 40k mile coolant replacements, even after I pointed out that their website quotes $371 for it, including a tire rotation! :shock: Eventually they did come around and said they'd do it for the website price (Yay!?), so now I've just got to figure out what to do for the heater...

Author:  Syrinx [ Fri Mar 02, 2018 1:30 am ]
Post subject:  Re: Preferred Dealers for Repairs / Warranty

Did you figure out a place to get it serviced?

I had a traction battery replacement done at Carson Toyota almost a year ago, and they worked around the JDeMO. See a few posts down for the story. Tony has a contact for the service manager if you want to reach out in advance. I had to have Tony reconnect a few wires after they were done, but that just required a trip to his office in San Marcos. I know others have had a bad experience with them, but it worked out for me.

Author:  fooljoe [ Fri Mar 02, 2018 6:29 am ]
Post subject:  Re: Preferred Dealers for Repairs / Warranty

Yup, it's sitting at Carson now waiting for the new heater. They quoted me $260 extra to work around the JDeMO.

Page 3 of 3 All times are UTC [ DST ]
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group
http://www.phpbb.com/