alflash wrote:
And I'm not asking HOW the diagnosis was obtained, I am asking about access to the results of the "analyzes".
I can only regret that it is not always (not for everyone) customary to inform the client and confirm conclusions, for example, with such information in case of HV Charge failure ((in this case, due to a malfunction of the external charger aka CCID)

The dealership system in the US is generally corrupt. Now that proprietary tools -- beyond legal requirement of the OBDII legislation -- are required to perform diagnostics, and again proprietary equipment to encode/flash/marry new or used replacement parts to work with a vehicle's other systems, this bottleneck/stranglehold has gotten much worse in the past two decades.
Even Tesla participates in this system, requiring USD$100/day for access to online parts/service information, and they only allowed even that because of legislation in Massachusetts.
Twenty years ago, I was very much of the philosophy that, "if you use the software, pay for the software". Times have changed, and bless the hackers that make these proprietary, expensive, or unavailable software tools now available for my personal use. Frankly, I feel better paying a hacker "crook" for a tool to allow me to repair my own vehicle, than paying a corrupt system to do the same.