alflash wrote:
10basetom wrote:
After resetting the charging error code, the car was able to be charged normally again at the dealership. This suggests something is wrong with my EVSE, so I will look to replace it.
...
Questions to my understanding. I understand correctly that you are categorically refused to tell you which code (from the "CHG_ ..." series) was read?
Was "charged normally again at the dealership" with their charger or yours?
External symptom of malfunction (stop charging) simultaneous blinking of both charging mode indicators for 10 seconds (19 times) or do they just go out (off)?
I've asked on multiple occasions what the exact codes were, but the service manager at Tustin Toyota said sorry the only information he can provide is whatever the technician noted down in the invoice (shared in an earlier post). I asked if I could contact the technician directly via email or phone and was shot down immediately. The only times when I've been able to get exact codes is when I brought the car to an independent auto repair shop.
Regarding "charged normally again at the dealership" comment, I'll describe the exact order of events to provide some context:
The car was originally serviced at Tustin Toyota. The first night I got it back, I plugged it in again, and it exhibited the exact same issue as before (it would make that whirling sound as it's preparing to charge like normal, but after about 5s both lights flash 4-6 times and the car stops charging with "charging stopped by system malfunction" error in dashboard). I removed the nozzle and reinserted it a couple times with no luck. Next, I unplugged the EVSE (16amp Duosida) from the NEMA 10-30 outlet and replugged it a minute later; then reinserted the nozzle again, and this time it started charging without issues, all the way to 80%. I thought cool, they really fixed it, then proceeded to drive it down to 20 miles of range. When I tried to charge it, that's why I faced the exact same issue again; however, this time unplugging and replugging the EVSE didn't solve anything. This was when I decided to bring it back to Tustin Toyota. Since I didn't think I had enough range to make it to Tustin, I instead took the car 5 miles down to Irvine Toyota (AutoNation) to try and charge at their charging station. The car had the same issue charging; that's when I decided to have Irvine Toyota diagnose it and tell me exactly what code was tripped, so I left the car there for servicing. When I got home, the service manager called me and said the car is not able to charge likely because of the error code that was tripped when I tried to plug it in at home (same error as shown in photo below). He told me he didn't want to charge me $180 or so to diagnose this, so I should bring it to Tustin since they should be able to re-diagnose & reset it for free. The next day when I came to pick up my car in Irvine, I noticed that error in the dashboard went away. To test out the service manager's theory, I told him to try charging the car again, and sure enough, it was charging normally again. He was nice enough to let me leave the car there one more night so it can charge to 80% again. I picked up the car the next day, and now it's back in my garage, and that's where we are today.
Judgment Day comes when I receive the new EVSE: if it has the same charging issue, then we're back to square one lol. If that happens, I guess I might invest in an OBD scanner to get the codes myself. Can you guys recommend a good, reliable model? I currently have my eyes set on the Innova CarScan Pro Model 5610, which was recently voted "best overall" by Roadshow.
