Toyota Rav4 EV Forum

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 Post subject: You Have a Refund Check Coming Your Way
PostPosted: Sat Dec 02, 2017 6:34 pm 

Joined: Sat Apr 26, 2014 4:09 pm
Posts: 162
Location: Shoreline, WA
Look what I got by email Friday (Dec 1, 2017). I think I paid something like $147 to renew Safety Connect, but will have to dig a bit to find the statement with the exact amount. I've redacted my personal info from the letter. Otherwise it's exactly like it came to me.
You have a refund check coming your way.
CALL 1-800-290-0621

We would like to ensure you have the most up to date information regarding your
Toyota Safety Connect account. The pricing for all Toyota Safety Connect
services have been lowered and we want to ensure this value is extended to you
as our loyal guest. We would like to provide you with a refund check in the
amount of $66* for the difference between the previous subscription rate and the
current subscription rate for the full years of service remaining on your
subscription plan.

Our records show your current mailing address to be:

If you need to update your mailing address, please call 1-800-290-0621 within 30
days of this notice.

No action is required from you if the mailing address listed above is correct.
Please allow 2-3 months for the check to arrive.

We thank you for your loyalty and we look forward to continuing to provide you
with the added peace of mind and simplicity that comes from Toyota SafetyConnect.


Toyota Safety Customer Support

2013 RAV4 EV
For assistance call 1-800-290-0621

* Final refund amount may vary.

Please note, this email address is not monitored for comments. To contact the Toyota Safety Connect Customer Care Center, call 1-800-331-4331. To view the Toyota Privacy Policy, click here.

Toyota Safety Connect Customer Care Center: PO Box 33058, Detroit, MI 48232

2013 Pearl White RAV4 EV - Bought used w/4800 miles
2011 Ocean Blue LEAF - Leased & returned :(
Tesla Model 3 Reserved Day 1 - waiting patiently
Solar Industry - 12 years (solar on house since 1989)
JESLA owner, JLONG owner, JDeMo since alpha

 Post subject: Re: You Have a Refund Check Coming Your Way
PostPosted: Mon Dec 04, 2017 6:42 pm 

Joined: Wed Jun 04, 2014 6:10 pm
Posts: 117
Location: San Luis Obispo, CA
Was it necessary to call Toyota and request a refund check or did Toyota spontaneously decide to send the refund check out? I renewed my Entune subscription back in June when it was expiring at the full price for 5 years.

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