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 Post subject: Orange County service
PostPosted: Mon Nov 23, 2020 11:08 pm 
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Joined: Wed Sep 04, 2013 12:13 am
Posts: 40
Location: Trabuco Canyon, CA
My RAV is throwing a check EV error and won't go READY. I need to have it towed to a dealer. Last time I needed this, I took it to Carson Toyota because no Orange County dealers would work on it with JDeMO. I'm just wondering if that has changed before I call Carson to see if they will look at it? Any advice is appreciated.

Update: Called Carson, they currently have one they have been working on for 1-1/2 months, and they won't cover a long term rental even with Platinum. Considering other dealers and would appreciate advice.

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2013 Toyota RAV 4 EV w/JdeMOtm, Classic Silver Metallic, VIN 1655
2013 Ford Focus Electric,Tuxedo Black Metallic, Lease returned 9/2016
Clipper Creek CS-60
Clipper Creek LCS-25
JESLAtm


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 Post subject: Re: Orange County service
PostPosted: Sat Mar 27, 2021 11:29 pm 
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Joined: Sat Mar 30, 2013 9:20 am
Posts: 696
Location: Seal Beach, CA
Any update on this? I just took mine to Carson and they’re dragging their heels, saying they need to wait for Tesla even for a simple diagnosis. Anyone find a better socal dealer for service or otherwise have tips?

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ImageRavCharge.com | 2012 Classic Silver | 2011 Leaf | Clipper Creek CS-60 | 40 amp openEVSE | 3.84kw PV


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 Post subject: Re: Orange County service
PostPosted: Sun Mar 28, 2021 12:23 am 
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Joined: Mon Aug 07, 2017 4:55 pm
Posts: 266
Location: Duvall, Wash.
Wow, you've been away for three years, thought you'd dropped off the planet.

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Regards,
Al Savage
2014 Rav4 EV, Shoreline Blue Pearl, #2609, first use 04Jun2014, 49k miles (Aug2017), OpenEVSE 40A. First DU replacement May2018 59k.
2018 Model 3 LR AWD, blue. 9.6kw solar
1999 E300 on B100 (sold Sep2018)
http://nissandiesel.dyndns.org


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 Post subject: Re: Orange County service
PostPosted: Sun Mar 28, 2021 1:07 am 
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Joined: Sat Mar 30, 2013 9:20 am
Posts: 696
Location: Seal Beach, CA
Haha, still here, still keeping RavCharge going for the die hards, and still have the Rav but my wife mostly drives it now. Oh and swapped the Leaf for a 2018 model 3 :D

My platinum warranty expires on 4/1 so I’m trying to sneak it in to see if there are any big problems to fix. Thought Carson was the place to go but seems like even they don’t know anything about this car anymore - they say they basically can’t do anything without Tesla’s help and apparently it takes up to 2 weeks just to get a response from anyone at Tesla.

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ImageRavCharge.com | 2012 Classic Silver | 2011 Leaf | Clipper Creek CS-60 | 40 amp openEVSE | 3.84kw PV


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