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I read through all 17 pages of postings. Thanks all for your contributions. Does any of your quotes (especially Ray @ Gilroy) for a Rav4EV that is over 36K miles?

The dealer is MAGNUSSEN TOYOTA OF PALO ALTO. I did scream when they told me the $160 fee. I threaten to escalate the charge. When I picked up the vehicle, they wave it. I have had 9 EVs since 1998 (currently own 6). Never buy extended warranty because they never failed me. I guess this...

I got my RAV back. They didn't find anything. They dumped the log and the log showed there were incidents of charger failures with comment "Plug Related". I didn't get $charge$ for the $160 but am upset that they couldn't find the cause of the "Check EV system". As the RAV is only 3000+...

The Rav is at the Toyota Service now. They charged me $160 for the diagnosis regardless they find the problem or not. Is it normal?

Great!! It's affordable, at least. Thank you.

It's my turn, getting "Check EV System" warning message. The vehicle was purchased November 11, 2012 and is now 56176 miles. From viewing this forum, the problem may be one of these: Thermal ECU, 12V battery, Battery Coolant Pump, Battery pack. Question: Would it still be under warranty?

I thought this incentive has expired Dec 31, 2013. Please let me know if this is not the case.

My Rav technician told me that the early 2012 production Rav4EVs have defective heaters. He is the designated tech for all the EVs. He services my 2002 and 2012 Rav4EVs. Therefore, he paid a lot of attention to EV failures.

I never had a need to put the heater in MAX so I don't know. I will try it today and report back. When I put it in HI LO setting, with the driver seat bun warmer on, it's between 200-300 watts.

I asked them to take a heater out from their new Rav4EV to put in mine and I was able to get my Rav back within a week (Monday dropped off, Tuesday filed a claim and request for taking out a heater from a new Rav), Wednesday the dealer got the message. Changed it on Thursday, got my Rav back on...

My Rav, after the fix, warm the cabin in two minutes in ECO HI mode. Aux power shows only 200-300 Watts used when the ECO HI heater is on.

I tried to take the credit for my 2012 purchase of EVSEs and found this credit is not eligible for AMT :-( Very sad..

I feel the same. Except they already took my Rav apart and did not want to put it back. They classified it "UN-driveable". Therefore, I was forced to take a loaner EV. If you are taking it to Toyota Palo Alto, they should have a Chevy Spark EV for you. I did not encounter any problem with...

The Tesla engineers were at Toyota Palo Alto when I picked up my 2nd Rav. I don't know which car they were looking at. The service department open today (Saturday). You should call your service adviser to see whether they were looking at your EV.

I have my 2nd Rav back. My 2nd Rav doesn't have the DC/DC problem. Only heater. @Shade: if your case manager calls you back and tell you that there is no part for you until 2014, tell them to take the part out from a new (2014 Rav4EV). The case manager will tell you that the 2014 vehicle...

Hi all, I am very happy to let the group knows that my heater on my 2nd Rav4EV has been replaced. They are now checking on the rest of the stuffs (coolant and such), and will call me today when it is ready for pick up. Therefore, the 800# number to file a claim worked again for me for the 2nd...

Yes, that was me. I took it in on Dec 6 and got it back December 10 when they originally told me that the part won't arrive until January 6. I just took my 2nd Rav there Dec 16 and they told me the same that that part won't arrive until middle of January. I called Toyota and filed a claim...

I am the lowest one: 13,900 for the 11/2012 delivery; and 11,500 for the January 2013 delivery.

I highly recommend calling the 800# to open a case. My DC2DC converter was on a month back order. I called Toyota (the 800#) and open a case. Two days later, my part arrives. I was able to get my Rav back within a week instead of a month.

My Rav is back!! I returned the Chevy Spark EV and picked up my Rav. I will be taking the other Rav for heater fixed on Monday. I have reserved the Chevy Spark EV for Monday when I drop off my 2nd Rav. Here is what the technician wrote on my repair: