agleung said:
Am I the only one that receive email notifications for charge interruption, charge completion, charge failure and remind to plug in but NOT charge start? I have all 5 options checked on my account setting in http://www.myentunes.com but I have never EVER received a charge start notification since I toggled on the option some 6 months ago. I finally broke down and called 800 331-4331 and got a ticket filed so the tech team will look into it after waiting on the phone for 1 hour. They should get back to me next Wednesday (Monday is holiday). I am going to ask them to reset my entune account if necessary.
Has anyone else seen this and is there a way to resolve this without going through entune support?
The only time you will get the 'charging started' mail is when the car is on a timer.
It will _never_ do this while on "charge direct" mode.
I spoke to Toyota about that.
I reasoned the description:
[ ]Charge Start
Select this option if you would like a notification when your vehicle has successfully begun charging
It does not mention anything about a timer.
So I suggested they should add this to the my entunes website.
Their response was:
The logics for the notification only being available through the timer mode is that for the instant recharging, someone is connecting the cable to the vehicle for instant charging….the user then should see the charging indicator coming on…..so the notification for instant charging is kind of redundant….
So I countered with
My situation also makes sense:
If my wife plugs in the car, or my evse uses the timer (not the car timer!!!) ,
I would want to know what time it started charging.
Hence a notification would be appreciated.
Maybe there should be 2 start options
A general "start charging"
and a "start charging on timer"
you could enable
Percy from Toyota would forward that to "the right group" within Toyota.
Why do I feel cynical about ever receiving a response to that ;-)