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 Post subject: motor replacement cost $15k
PostPosted: Tue Oct 23, 2018 4:46 am 
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Joined: Tue Oct 23, 2018 4:31 am
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I have 2012 model, started hearing some high pitch noise from motor at low speed. I took it to dealer, dealer confirmed the motor gone bad. they also confirmed it with toyota factory inspector. dealer said it is going to cost $15k to fix the motor. $11k for the tesla motor and $4k for labor. this seems really high. It has 55k miles on it, regular factory warranty expired. but i have toyota extended warranty for that car. dealer said that extended warranty is going to cover that cost. after this repair, dealer says that extended warranty won't cover any future repairs. because they are spending $15k on this and car is worth around $15k.

Wondering if anyone went thru similar situation?


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 Post subject: Re: motor replacement cost $15k
PostPosted: Tue Oct 23, 2018 5:42 am 
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Joined: Thu Jan 17, 2013 11:13 pm
Posts: 1756
Location: Los Altos, CA
evgeek wrote:
I have 2012 model, started hearing some high pitch noise from motor at low speed. I took it to dealer, dealer confirmed the motor gone bad. they also confirmed it with toyota factory inspector. dealer said it is going to cost $15k to fix the motor. $11k for the tesla motor and $4k for labor. this seems really high. It has 55k miles on it, regular factory warranty expired. but i have toyota extended warranty for that car. dealer said that extended warranty is going to cover that cost. after this repair, dealer says that extended warranty won't cover any future repairs. because they are spending $15k on this and car is worth around $15k.

Wondering if anyone went thru similar situation?

This is exactly why I had mine changed just before the 5yr/60k mile Powertrain warranty expired.

Your other option is to ship the car to Quick Charge Power and have Tony replace the bearings. If that's the only problem, then you're only out $3k and you still have your Platinum Warranty to cover other stuff.

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 Post subject: Re: motor replacement cost $15k
PostPosted: Sat Oct 27, 2018 8:33 pm 
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Joined: Wed Nov 14, 2012 9:50 pm
Posts: 4047
Location: San Diego
We can repair or replace the motor.

https://shop.quickchargepower.com/SERVI ... REPAIR.htm

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1780-104 La Costa Meadows Drive
San Marcos, California 92078 USA
tony@QCcharge.com
www.QCcharge.com
Twitter: QCPower
1-844-EV-PARTS
1-844-387-2787
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 Post subject: Re: motor replacement cost $15k
PostPosted: Fri Jan 04, 2019 11:04 pm 
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Joined: Sat Sep 16, 2017 9:07 pm
Posts: 8
So the motor whine is just a bearing in the motor that's going? How hard would it be to replace if you have a few willing mechanic buddies? I'm past warranty, and my motor's getting pretty loud now.


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 Post subject: Re: motor replacement cost $15k
PostPosted: Sun Jan 06, 2019 11:25 pm 
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Joined: Mon Jun 03, 2013 6:43 am
Posts: 281
Location: Redwood City, CA
TonyWilliams wrote:


Can you do this work as a field appointment in California, or do you need to have the car in your San Diego shop?

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 Post subject: Re: motor replacement cost $15k
PostPosted: Tue Jan 08, 2019 4:36 am 
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Joined: Wed Nov 14, 2012 9:50 pm
Posts: 4047
Location: San Diego
tgreene wrote:
TonyWilliams wrote:


Can you do this work as a field appointment in California, or do you need to have the car in your San Diego shop?


It needs to be at our shop in San Diego.

Tony Williams
Quick Charge Power LLC
1780-104 La Costa Meadows Drive
San Marcos, California 92078 USA
TonyWilliams@QuickChargePower.com
www.QuickChargePower.com
Twitter: QCPower
1-844-EV-PARTS
1-844-387-2787
1-760-798-0342 Office

_________________
Tony Williams
QC Charge
1780-104 La Costa Meadows Drive
San Marcos, California 92078 USA
tony@QCcharge.com
www.QCcharge.com
Twitter: QCPower
1-844-EV-PARTS
1-844-387-2787
1-760-798-0342 Office
Hours M-F, 9-5 Pacific Time


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 Post subject: Re: motor replacement cost $15k
PostPosted: Tue Jan 15, 2019 11:56 pm 
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Joined: Sat Sep 16, 2017 9:07 pm
Posts: 8
Right, so if I were closer to San Diego I'd hit you up for sure. Since I'm not. How difficult is it to repair the whine? Is it just a couple bearings that need replacing? Does it require specialized tooling? Are the bearings easy to find replacements for? Or is there something more to the whine than the bearings?


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 Post subject: Re: motor replacement cost $15k
PostPosted: Wed Jan 16, 2019 8:23 pm 
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Joined: Wed Nov 14, 2012 9:50 pm
Posts: 4047
Location: San Diego
JesseInReno wrote:
Right, so if I were closer to San Diego I'd hit you up for sure. Since I'm not. How difficult is it to repair the whine? Is it just a couple bearings that need replacing? Does it require specialized tooling? Are the bearings easy to find replacements for? Or is there something more to the whine than the bearings?


Honestly, every motor is different. I couldn’t tell you until I both heard it, and took it apart.

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Tony Williams
QC Charge
1780-104 La Costa Meadows Drive
San Marcos, California 92078 USA
tony@QCcharge.com
www.QCcharge.com
Twitter: QCPower
1-844-EV-PARTS
1-844-387-2787
1-760-798-0342 Office
Hours M-F, 9-5 Pacific Time


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 Post subject: Re: motor replacement cost $15k
PostPosted: Fri Apr 05, 2019 2:36 am 
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Joined: Sat Feb 01, 2014 5:22 am
Posts: 8
I just got my 2014 back from a motor/battery replacement. A few questions for those more knowledgeable than I:

1. Is there any way to know if my replacement motor is the newer "rev 1" variant?

2. My car seems to accelerate much slower now. If I press the pedal hard, it still accelerates well - but it seems like the pedal is programmed to be much more tame. Anyone else experience this? Maybe I'm just remembering it wrong? It has been 7 weeks since I drove it.

3. Does anyone know of or recommend a 3rd party warranty for these vehicles? I unwisely declined to get the Toyota Platinum extended warranty when my lease expired in 2017. Now that I've had $20k-$40k worth of warranty work done on it, and it is no longer in warranty - I'd like to purchase one. Toyota said they wouldn't warranty it - even in their Used Car Warranty program.

As a side note, my car is MUCH more quiet than it was before - my motor bearings must have been pretty worn out. Regarding the battery: I have not performed a "Tony Test" on the car, but it fully charged (not extended) to 108 miles of range. That's not as good as when the car was new (125), but it's slightly better than the 5 year old battery that was in it before had (98).


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 Post subject: Re: motor replacement cost $15k
PostPosted: Fri Apr 05, 2019 6:50 pm 
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Joined: Wed Aug 13, 2014 8:30 pm
Posts: 273
Location: San Diego Co
teaguecl wrote:
I just got my 2014 back from a motor/battery replacement. A few questions for those more knowledgeable than I:

1. Is there any way to know if my replacement motor is the newer "rev 1" variant?

2. My car seems to accelerate much slower now. If I press the pedal hard, it still accelerates well - but it seems like the pedal is programmed to be much more tame. Anyone else experience this? Maybe I'm just remembering it wrong? It has been 7 weeks since I drove it.

3. Does anyone know of or recommend a 3rd party warranty for these vehicles? I unwisely declined to get the Toyota Platinum extended warranty when my lease expired in 2017. Now that I've had $20k-$40k worth of warranty work done on it, and it is no longer in warranty - I'd like to purchase one. Toyota said they wouldn't warranty it - even in their Used Car Warranty program.

As a side note, my car is MUCH more quiet than it was before - my motor bearings must have been pretty worn out. Regarding the battery: I have not performed a "Tony Test" on the car, but it fully charged (not extended) to 108 miles of range. That's not as good as when the car was new (125), but it's slightly better than the 5 year old battery that was in it before had (98).


In my opinion:

1 - they used a rebuilt drive unit and it will be the latest revision applicable.

2 - was it fully charged when you tried this? When the SOC drops, so does acceleration.

3 - I think you're out of luck unless CarMax or similar will sell a warranty for a car they did not sell. It is possible with an inspection but it seems unlikely. Please let us know if you find something, where and how much.

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