B-Bob said:Yes. Twice.
The first occurrence it failed to charge and I received the dreaded screen of death, "Check EV system"
It turned out to be a software issue. The dealer was able to troubleshot and update the same day and send me on my way.
The second time I was not so lucky. No screen of death this time, " charging stopped by vehicle malfunction"
Toyota/Tesla determined that the on board charger had failed. Vehicle spent 43 days at Toyota waiting for Tesla to supply the replacement on board charger.
Fixing these vehicles is a very low priority for Tesla and since Toyota relies solely on them for parts it makes for ridiculously long service repairs.
jspearman said:It does seem like the more important factor in servicing the RAV would be proximity to a Tesla service center since it appears Tesla does all the work on their part of the car. I would happily pay for a cable to do the firmware updates, since that seems to be the extent of Toyota's capability here. I've pretty much decided to ditch the RAV after it starts having issues and move to either a Tesla or a BMW since even the certified dealerships are taking forever to fix their local cars. 43 days is never, ever acceptable. I do love the car, but I'm not crazy about the potential hassle that lies ahead.
I can't speak to the terms of their contract, but long ago, I won a week test drive of a Lexus HS 250h (was a Lexus promo). When I picked up the car (was brand new, with I think less than 30 miles on the clock), it already had Bellevue (WA) service loaner decals on the back. The paperwork I signed had some strange sounding Japanese bank as the owner (wasn't familiar to me like UFJ or Mizuho).B-Bob said:I was put into various compact rentals for the first 30 days. After raising some hell over not being in an EV rental they miraculously found the Rav4 EV demo model which they claim they didn't own. This was only after I questioned them about how they could be an authorized EV dealer if they didn't maintain the demo model which was part of their contract with Toyota in order to be an EV dealer.
Finally was put into a Rav4 EV rental for the remaining 13 days.
vips said:This happened to me last month and the dealer had to install new firmware to resolve.
People frequently find that the "Lost Communication" is not completely fixed until the Gateway ECU is replaced. Updating the firmware is always the first step, but don't be surprised if the Check EV System error comes back with more Lost Communication codes stored.evbuddy said:my car is fixed.
Error codes cleared - P312F (Electric Propulsion Control Module Requested MIL illumination) and U1146 (Lost Communication with Electric Propulsion Control System Gateway)
Firmware updated to 1.3.76 (TSB 11/21/13) from 1.3.62. ECU SW update -> Charging system Improvements.
need to see how this will work.
What's the verdict?evbuddy said:my car is fixed.
Firmware updated to 1.3.76 (TSB 11/21/13) from 1.3.62. ECU SW update -> Charging system Improvements.
need to see how this will work.
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